When you’re on the road in North Idaho, especially during winter when the weather here is notoriously unpredictable, peace of mind matters. Whether you’re commuting into Coeur d’Alene, heading to the mountains for a day of skiing, or driving into Montana for a weekend getaway, unexpected breakdowns or flat tires can happen to anyone. That’s where Ford Roadside Assistance becomes a major advantage for Ford owners.
At Mike White Ford, we want our customers to understand not just what their vehicles can do, but the support that comes with them. Ford Roadside Assistance is one of the most practical, valuable benefits included with new Ford vehicles (and many certified pre-owned models). Here’s what you can expect and why it matters.
Available 24/7: Help When You Need It Most
Ford Roadside Assistance is available 24 hours a day, 7 days a week, 365 days a year. No matter where you are or what time it is, you have access to trained operators who can dispatch help quickly.
For drivers in North Idaho, where remote roads, snowstorms, and wildlife crossings are normal, this kind of around-the-clock support can make a stressful situation far more manageable and give you peace of mind every time you (or your children or spouse!) drive.
Key Services Included
Ford Roadside Assistance program covers a wide range of real-world issues that drivers commonly face:
1. Towing Assistance
If your Ford becomes disabled due to a mechanical issue, accident, or other problem, one call to our Roadside Assistance number means Ford will arrange towing to the nearest Ford dealership. That means you’re not left choosing a random tow service or gambling on availability. In addition, if, for some reason, you need to arrange towing on your own even though you have Roadside Assistance benefits, Ford will reimburse you for reasonable towing expenses for tows less than 50 miles from the nearest Ford dealership.
2. Flat Tire Changes
Whether you’re dealing with a nail in the tire, a blowout, or slow leakage from cold temperatures, help is a phone call or tap away. Technicians will arrive and replace your flat with the spare on your vehicle, no matter what the weather is.
3. Jump Starts
Dead batteries happen more often in winter, especially during long stretches of freezing temperatures. Roadside Assistance can send help to jump-start your Ford safely, so you're not stuck searching for someone with jumper cables.
4. Lockout Services
If you’ve accidentally locked your keys in the vehicle (a surprisingly common issue), Ford can send someone to help unlock your doors quickly and without damage to your car or security system.
5. Fuel Delivery
Running out of gas can happen anywhere, and it’s especially inconvenient in rural areas. Roadside Assistance will bring you enough fuel to get back on the road and to the nearest station.
6. Winching
If your Ford gets stuck in snow, mud, or ice, a not-uncommon (unfortunately) issue during North Idaho’s winters, winching assistance may be available to pull you out if the vehicle is accessible from a normally traveled road.
Coverage That Comes Standard
One of the best parts of Ford Roadside Assistance is that it comes standard with:
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All new Ford vehicles (coverage typically lasts 5 years or 60,000 miles for most models)
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Ford Certified Pre-Owned vehicles (coverage periods vary but are included as part of the CPO benefits)
There’s no extra subscription cost, no hidden fee, and no enrollment process. You’re automatically covered as long as your vehicle meets the eligibility terms. Beyond your automatic enrollment period, you can also subscribe to our Roadside Assistance program for a fee comparable to similar insurance programs.
Easy Access Through the FordPass® App
Another convenient aspect of Ford Roadside Assistance program is that you can access services through the FordPass® App. You can:
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Call for assistance directly from the app
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Share your vehicle’s exact location
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Track the status of your request
This is especially helpful if you’re traveling through unfamiliar areas or rural backroads where landmarks are limited.
We’re Here for You at Mike White Ford
Our region’s terrain and weather can be tough on vehicles. Winter storms, forest roads, and long stretches between services make reliable roadside coverage more than a convenience; it’s smart protection. Ford Roadside Assistance helps ensure that whether you’re stuck in snow near Sandpoint or dealing with a flat tire outside Post Falls, you’ll never be stranded without support.
Roadside Assistance is just one more way Ford supports its customers long after they drive off our lot. At Mike White Ford in Coeur d’Alene and Sandpoint, Idaho, we’re proud to help customers understand all the benefits that come with owning a Ford.
If you have questions about your coverage, how to access it, or how long your benefits last, contact our team at Mike White Ford; we’re happy to help. If you are looking for a new or new-to-you vehicle, stop by one of our showrooms for a test drive and learn about all the benefits that come with your new Ford.
If your vehicle ever needs service in North Idaho after a roadside event, you can be confident our factory-trained technicians will do their best to get you back on the road quickly and safely.
Ford Roadside Assistance is one more way we help our customers drive with confidence.